Frequently Asked Questions
Find answers to common questions about our products and services
Do you offer bulk discounts for event planners?
Yes, we specialize in wholesale pricing. Tiered discounts are automatically applied to large volume orders on eligible items.
Can I request a sample before placing a large order?
We understand the importance of quality checks. Samples can be purchased at the individual item price plus shipping.
What happens if my glassware arrives broken?
Please inspect your order upon arrival. If items are damaged, contact us within 48 hours with photos to receive a replacement or credit.
Are your candles and tea lights lead-free?
Yes, all our wax products and candles feature 100% cotton, lead-free wicks for a clean and safe burn.
Do you ship internationally?
Currently, we ship to the United States and Canada. International shipping rates and duties are calculated at checkout.
Can I modify an order after it has been placed?
To ensure fast delivery, we process orders quickly. Changes can only be made within 1 hour of order placement.